Privacy Policy

1. Introduction

Welcome to ServlyPro. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software platform, request a demo, create an account, or otherwise interact with our services.

2. Information We Collect

We may collect the following information:

• First and last name
• Business name
• Email address
• Phone number
• Billing information
• Account credentials
• Information submitted through forms or support requests
• Customer, job, quote, invoice, and scheduling information
• Photos, documents, and files uploaded to the platform
• IP address, browser type, device information, and usage data

3. How We Use Your Information

• To provide and operate ServlyPro services
• To create and manage user accounts
• To process subscriptions and payments
• To deliver demos, support, and customer communications
• To send transactional emails and notifications
• To improve platform performance and user experience
• To detect fraud, abuse, or security issues
• To comply with legal obligations

4. Payment Processing

Payments made through ServlyPro may be processed by third-party payment providers such as Stripe. We do not store complete credit card information on our servers. Payment information is processed securely by our payment providers according to their own privacy and security policies.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to keep users signed in, remember preferences, analyze website traffic, improve website performance, and measure marketing effectiveness. You can adjust your browser settings to refuse cookies, but some features may not function properly.

6. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers that help us operate our business, including hosting providers, payment processors, analytics tools, email delivery services, customer support platforms, and scheduling providers.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

8. Data Retention

We retain personal information only as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Links

Our website or platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third parties.

10. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or withdraw consent for certain uses of your personal information. To exercise these rights, contact us using the information below.

11. Children's Privacy

ServlyPro is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be processed and stored in jurisdictions outside your province, territory, or country of residence where our service providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy, contact us at:

ServlyPro
support@servlypro.com